Privacy Policy

Introduction

Buylocal.ph intends to protect your Personal Data and comply with Applicable Laws. As such, we commit to properly manage, protect and process your Personal Data in accordance with this Policy, which shall apply to all Personal Data we collect from you through our Platform/s.

Kindly read and review this Policy, which will inform you how we collect, use, process and disclose your Personal Data. We may also collect and process your Personal Data under any exceptions to Applicable Laws, which are not set out in this Policy. We believe that this will guide you in making an informed decision whether to provide us with any of your Personal Data.

At the outset, we emphasize the following terms used in this Policy which shall have the following meaning:

“Applicable Laws” means the Philippine Data Privacy Act of 2012, and any other applicable law, rules and regulations at any given time;

“Personal Data” means any data, whether true or not, which is (a) about an individual who can be identified (i) from that data; or (ii) from that data and other information to which we have or are likely to have access and would include data in our records as may be updated from time to time, or (b) defined as “personal data”, “personal information”, or “sensitive personal information” under any applicable Data Protection Laws.

“Platforms”means collectively Buylocal.ph’s Social Media and Website, and any other websites or applications which we may own or operate from time to time;

“Social Media”means Buylocal.ph’s website, webpages and accounts on third party social media platforms such as Instagram, Facebook, Twitter, and other social media account which Buylocal.ph may hereinafter employ;

“Website” means the Buylocal.ph website accessed at the following address www.Buylocal.ph; and

“Buylocal.ph” means the administrator of Buylocal.ph website.

By availing of our platforms’ services, you acquiesce to voluntarily provide us with your Personal Data which we collect through our platforms. You ensure that only your Personal Data is entered into our database and you abide by our Policy against any fraudulent misrepresentations regarding any detail in your entered information.

Examples of the types of Personal Data we may collect include your name, contact details, mailing and delivery addresses, email address, birthday, network and device data (including your IP address and device or advertising identifiers), your shopping or browsing behaviours, facial image, voice recording (for customer service calls) and any other personally identifiable information which you have provided us in any forms you may have submitted to us, or in the course of any other forms of interaction between you and us.

If you provide us with Personal Data relating to a third party by submitting such Personal Data to us, you represent to us that you have obtained the consent of the third party to provide us with their Personal Data for the respective purposes.

By (1) clicking “Yes” on our Policy pop-up or any web form referring to this Policy on any of our online platforms, (2) submitting your Personal Data to us when signing up for an account on the Website, or (3) ordering any of our products and services, you are agreeing to the terms of this Policy.

We reserve the right to update this Policy, at any time we deem necessary, to ensure that it is consistent with industry trends and/or any changes in legal or regulatory requirements. You agree to be bound by the prevailing terms of the Policy as may be updated from time to time. We will exert our best efforts to notify you by email or by notice on the Website of any substantial material changes to the Policy.

Collection of Personal Data

We collect Personal Data from you when:

You avail of our platforms’ services by creating a post in which you enter your details for advertising in our platforms, which includes your name, contact numbers, email, product description, location, and other relevant data (all of which you voluntarily enter into our platform fields);
You use any of our related services, such as subscribing to our newsletter, product notifications;
You browse our products and services or otherwise interact with our Website and Apps;
You accept our cookies on your device;
You interact with our customer experience team or other representatives, for example, via our webform, emails, telephone calls, letters, or face-to-face meetings;
You interact with us on our Social Media, such as liking our posts, commenting on our posts, private messaging us on our Social Media;
Your authorized representative submits your Personal Data to us for any purpose reasonably authorized by you, for example if such representative is purchasing our product or service to be delivered to you or as a gift;
Our third-party analytics and other service providers provide your Personal Data to us, which was collected and processed by them and disclosed to us pursuant to their separate privacy policies; or
When you voluntarily submit your Personal Data to us for any reason

We do not collect your credit card details, whether to process your payment for any item you intend to purchase or for customer service purposes. Likewise, we do not authorize any third-party to secure or request your credit card details for and on our behalf. We may also collect your Personal Data in circumstances where such collection does not require consent under Applicable Laws.

Please ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure to do so may result in our inability to provide you with the products and services you have requested.

WE RESERVE THE RIGHT TO FILE ANY CRIMINAL AND CIVIL ACTION AGAINST ANY PERSON WHICH WE HAVE DETERMINED TO HAVE FRAUDULENTLY USED OUR PLATFORMS FOR ANY WRONGFUL PURPOSE.

Data Processing

By the very nature of our platforms’ services, the Personal Data and details which you enter into our system is for the purpose of advertising and publication. Thus, all Personal Data you submit therein are deemed voluntarily given for publication.

Further, we may use and disclose your Personal Data for purposes necessary to provide you with our products as services, including to: register and maintain your user account and to verify your identity or age; communicate with you in relation to (i) your queries, requests and feedback, (ii) material changes to our Website or Apps Terms of Service, Policy or other terms and conditions, and (iii) matters relating to the operation of your account; personalise and improve your customer experience when you visit the Website and the Apps, for example by prioritizing products and services appearing in your search results or feed; monitor and enforce compliance with our Terms of Service, including dispute resolution; comply with (i) internal risk controls, (ii) verification processes, or (iii) any applicable law; and ensure our Website and Apps function properly and to improve their performance, by carrying out activities such as debugging, statistical analyses for optimizing our Website and Apps.

In addition, we may use and disclose your Personal Data for the following purposes, to:

send you marketing communications in relation to our sales, products, services, promotions or the Platforms;
send you marketing communications in relation to the sales, products, services or promotions of business partners, including promotional mail together with your order;
deliver ads which are related to our products and services which may be of interest to you on the Platforms or other websites, apps or online platforms;
enable businesses to deliver ads which are related to their products and services which may be of interest to you;
invite you to our private customer events;
process your participation in our promotions, lucky draws, initiatives or any request for additional Personal Data such as customer surveys;
process your participation in our business partners’ loyalty or point redemption programs;
conduct market and customer research, analysis or tracking;
promote our products and services on our Platforms;
manage the administrative and business operations of Buylocal.ph and complying with internal policies and procedures;
improve your customer experience across all touchpoints and training our customer experience team, such as by recording and monitoring phone calls; and
any specific purpose in relation to a particular product or service, which we may separately notify you on the product or service page;

We may also use your Personal Data (a) for other purposes which are reasonably related to the Purposes and where we have obtained and maintain related consent, the Additional Purposes; or (b) in circumstances where such use does not require consent under Applicable Laws.

Note: If you withdraw your consent for us to use and process your Personal Data the Purposes or the Additional Purposes, we may no longer be able to provide you with the related products, services or benefits associated with our promotion.

Personal Data Sharing

In relation to our use of your Personal Data for the Purposes or Additional Purposes, we may disclose your Personal Data to our:

Platform viewers and users;
Team, employees, consultants, temporary workers;
payment processors, who process your payment on the Website and the Apps;
Business partners or vendors in connection with the processing of any promotion, event or service organised by us;
professional advisers and consultants;
agents, contractors or service providers who provide operational services to us, such as online cloud storage and processing, marketing optimization, information technology, telecommunications, security or other relevant services which requires their collection, use or disclosure of your Personal Data; and
any other party whom you authorize us to disclose your Personal Data to.

We may also disclose your Personal Data related to any of the purposes above-mentioned and in circumstances where such disclosure does not require consent under the Applicable Laws.

Our disclosure of your Personal Data is precisely the reason you employ the services of our platforms. In this regard, you hereby acknowledge, agree and consent that we are permitted to disclose your Personal Data to such third parties (whether located within or outside the Philippines) for one or more of the above mentioned purposes, and for the said third parties to subsequently collect, use, disclose and/or process your Personal Data for one or more of the same mentioned purposes.

Personal Data Storage

You may access or correct any of the Personal Data you have entered into our database/system through any of our platforms by sending an email to our Data Protection Officer at: help@buylocal.ph. We may need to request additional information from you to confirm your identity before providing the access or making the correction.

We will do our best to respond to Personal Data access and correction requests within 30 days. When we are unable to meet this timeline, we will update you with the soonest possible time within which we can provide the information or make the correction. Please note that certain types of Personal Data access and correction requests may be exempt under Applicable Laws.

Note that we may charge you a reasonable fee for the handling and processing your Personal Data access request.

Subject to obtaining your consent, we may send the corrected Personal Data only to specific organisations to which the Personal Data was disclosed by us within a year before the date the correction was made.

Withdrawal of Consent

If you wish to withdraw your consent for us to maintain your ad or post in our website, you may send us an email at: help@buylocal.ph.

Your rights and freedoms as a data subject in accordance with the Applicable Laws shall be respected.

Once we receive notification that you wish to withdraw your consent for receiving marketing or promotional materials or communications, it may take up to thirty (30) days for your withdrawal to be reflected in our systems. Therefore, you may still receive inquiries, marketing or promotional materials or communications during this period.

You may withdraw your consent for the collection, use and/or disclosure of any of your Personal Data in our possession or under our control by submitting a written request via email to our Data Protection Officer via help@buylocal.ph.

Note that, depending on the nature of the consent withdrawal, we may not be able to continue to provide you with some or all of our products or services. We will process such a request within a reasonable time from receiving notice from you of your withdrawal of consent. Once the processing is complete, we will no longer collect, use and/or disclose your Personal Data, except to the extent we retain your Personal Data for compliance, regulatory or other legal purposes.

Administration and Management of Personal Data

Your rights and freedoms as a data subject in accordance with the Applicable Laws shall be respected. We will make reasonable efforts to ensure Personal Data likely to be used by us or disclosed by us to another organization is accurate and complete. However, you should update us of any changes in your Personal Data. We will not be responsible for relying on inaccurate or incomplete Personal Data if you have not updated us of changes.

We will also put in place reasonable security arrangements to ensure that your Personal Data is adequately protected and secured. This includes putting in place reasonable security measures to prevent any unauthorized access, collection, use, disclosure, copying, modification, leakage, loss, damage or alteration of your Personal Data. However, we will not be responsible for any unauthorized use of Personal Data by third parties which is attributable to factors beyond our control.

When Personal Data in our possession is (i) no longer required for any reason connected to the purpose it was originally collected, (ii) retention by us is no longer necessary for any other legal or business purposes, or (iii) ordered blocked, removed, or destroyed by you, we will exercise measures to ensure such Personal Data is either destroyed or anonymised.

If Personal Data is transferred out of the Philippines, we will comply with Applicable Laws in doing so. This includes: (i) obtaining your consent, unless an exception exists under Applicable Laws or any other laws, and (ii) executing the necessary data sharing or outsourcing agreement, unless an exception exists under Applicable Laws, and (iii) taking reasonable steps to ascertain whether the foreign recipient of the Personal Data is bound to comply with standards of protection that are at least comparable to the Applicable Laws.

Third Party Cookies

Buylocal.ph uses the services of third party vendors, who may implement cookies on the Website. Advertisements on the Website may be provided by third party agencies. These advertisements may also generate cookies, for example, to track how many people have viewed the advertisement. The collection, use, and disclosure of information, including Personal Data, collected by such third party cookies are subject to the privacy and data protections policies of the third party vendors and are not under our control.

You may reject third party cookies through the settings on your browser. Note that this may result in the loss of Website functionality, restrict your use of the Website, or delay or affect the way in which the Website operates.

Google Analytics

Buylocal.ph may use certain Google Analytics functions. Please see this link for how your data is collected and this link for instructions on how to opt-out of any Google Analytics data tracking. When you log on to the Buylocal.ph website, Buylocal.ph with the help of Google Analytics may use your browsing behaviour to connect it with any other data that has previously been provided by you, in accordance with this policy.

Contacting Us

For any questions relating to your Personal Data or about this Policy, if you have a complaint regarding the collection, use or handling of your Personal Data by us, or a question about how we are complying with Applicable Laws, you may contact our Data Protection Officer via one of the following methods:

Email address : help@Buylocal.ph

Office address : 4F Boulevard Center Building, Artiaga St. corner Quezon Blvd.

Attention: ‘Data Protection Officer’

Emails and letters should clearly state that you are making a data protection query, request or complain in the subject line to ensure the matter is dealt with expediently. We will strive to deal with any query, request or complaint promptly and fairly.

Governing Law

This Policy and your use of this Website shall be governed in all respects by the laws of the Philippines.

Updates of Privacy Policy

You are encouraged to visit the above Website from time to time to ensure that you are well-informed of our latest policies in relation to Personal Data protection.